Terms & Conditions Page
Only standard slates sizes can be ordered on line.Â All information requested must be filled by the constumer and we cannot be held responsible for any mistake in the information provided. For all other orders please contact us via ‘e’ mail, telephone or using ourÂ contact form.
All our sales include postage and packing to mainland UK unless stated.
Payment is made by cheque or using Pay Pal with the order.Â If paying by cheque please mark the back of the cheque with your Order ID and make it payable to ‘Celtic House Name Plates’.Â Please be aware we will not start work on your order until payment has been cleared.
We always endeavour to despatch the goods withing 21 days of the order being placed,Â If we are unable to despatch your order withing this time we will contact you by ‘e’ mail or telephone giving you the despatch date. We reserve the right to request any subsequent delivery costs from the customer, if the item is returned to us due to failed delivery.
Refunds In the unlikely event your goods are damaged in transit we will replace it, free of charge or refund your money.Â We will also make a refund if the goods are not manufactured to your specification.Â However, we cannot make a refund for any mistake in the details provided by you, the customer, (so please ensure the details you provide are accurate).
You agree to idemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising from your use of this site.
The information you provide us with will not be made available to any other third party. Jurisdiction These terms are subject to the laws of England and Wales and the jurisdiction of the English Courts.
None of our ‘Terms & Conditions’ above affects your statutory rights.